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Voip Call Accounting And Tracking For Cisco's Architecture For Voice, Video and Integrated Data (AVVID)
CallTrac VoIP is an optional module that offers full call accounting and billing for Cisco's CallManager telephony systems. This module supports both Cisco CallManager as well as all other contemporary telephone systems.
CallTrac VoIP captures CallManager data from the server and rates the calls using our robust engine. The data is stored on¬line and accessible via the CallTrac reporting system, featuring hundreds of reports and reporting options.
| FEATURES & BENEFITS |
- Supports all network sizes and configurations
- Complete call accounting and call tracking for Cisco Call Manager Networks
- Desktop Version: CallTrac VoIP captures data from a centralized database (Publisher) within a CallManager cluster architecture
- Enterprise Version: Accommodates multiple clusters at different locations Supports hybrid networks: networks composed of CallManager in combination with any other PBX or Key System (Avaya, Nortel, NEC, Intecom, Siemens, Mitel, Ericsson, etc.) Records and reports on all calls: inbound, outbound, station to station, IP intranet and external gateway calls with hundreds of reporting options.
- CallTrac pricing engine enables you to assign costs to inbound, outbound, local, long distance, and PSTN (Public Switched Telephone Network) gateway calls based on the gateway used. TelSoft Solutions can cost calls from gateways located throughout the world
- Traffic Analysis feature enables you to engineer the traffic on your gateways for optimum grade of service.
- Toll Fraud feature provides user definable criteria for detecting intrusive and/or abusive activities. Immediately upon detection, alarms notify you via SMS (short message service), pager, screen pop or email to protect your system from hackers, fraud, and abuse.
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With the CallTrac VoIP call accounting and tracking of voice over IP systems, call detail records (CDR) are sent from the TelSoft "Virtual Buffer" to the CallTrac call processing, reporting and query module, which confirms receipt of the call record to the VoIP "Virtual Buffer" module, thereby eliminating the possibility of lost records.
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