GLENDALE, CA-(April 18, 2001)-TelSoft
Solutions Inc. today announced an unconventional new method of CDR (call detail record) collection whereby call
records can be collected directly from the PBX over an IP network connection, eliminating the need for a call storage
buffer.
Traditionally, call records produced by the PBX are transmitted via serial port to a buffer, where they are temporarily
stored until retrieved by call accounting software. Since they provide a reliable method of safely transferring
information to call accounting or telemanagement systems, call buffers have long been broadly accepted as the preferred
storage device as a safeguard against cases of delayed call collection or communication failure.
TelSoft has developed an interface that enables its Call Accounting System, MegaCall, to retrieve the call records
spooled by the PBX directly to the Call Accounting System over an IP connection - without forfeiting the benefits
a call storage buffer provides. In the high volume CDR market, this is a first.
"We have managed to eliminate the necessity and expense of the buffer without losing the flexibility and reliability
inherent in such an arrangement," said Don Simons, TelSoft Solutions President/CEO. "By utilizing the
capability of some modern switches to store large amounts of records on their hard disk, we were able to produce
a reliable handshake for extracting records from the switch directly".
About TelSoft Solutions
Being first with innovative call accounting solutions isn't new to TelSoft Solutions. TelSoft's premiere Call Accounting
and billing application, MegaCall, was developed using a unique RAM-based database technology - making it the fastest
Intel-based system available today, both in processing and reporting speed. MegaCall is the first and only Call
Accounting application using In Memory Database (IMDB) technology. |
